Strategi Humas dalam Upaya Meningkatkan Citra Perguruan Tinggi
Abstract
Public Relations strategy plays an important role in efforts to improve the image of higher education in the eyes of the public. This research is motivated by the importance of a positive image of higher education for the reputation and trust of the public. The purpose of this study is to analyze effective human strategies in efforts to improve the image of higher education. The method used is a library research that analyzes public relations theory and practice. The results of this study provide valuable guidance for Public Relations practitioners in higher education to improve the image of their institutions effectively through transparent communication with stakeholders, utilization of media (mass and social) to disseminate positive information, building good relationships with internal and external publics, and responsive crisis management. Thus, an integrated public relations strategy that includes these four aspects is proven effective in building a positive and competitive image of higher education.
References
Abidin, S. (2025). KOMUNIKASI MASSA (Teori, Praktik, Dan Dampaknya Di Era Digital) (P. Cahyono, Ed.; 1st ed.). Yayasan Cendikia Mulia Mandiri. https://books.google.co.id/books/about/KOMUNIKASI_MASSA.html?id=lGNQEQAAQBAJ&printsec=frontcover&source=gb_mobile_entity&hl=id&newbks=1&newbks_redir=0&gboemv=1&gl=ID&redir_esc=y#v=onepage&q&f=false
Ahmad. (2020). MANAJEMEN STRATEGIS. CV. Nas Media Pustaka. https://www.google.co.id/books/edition/Manajemen_Strategis/DgQLEAAAQBAJ?hl=id&gbpv=1&dq=MANAJEMEN+STRATEGIS&printsec=frontcover
Alam, W. (2023). Sosial Media dan Strategi Pemasaran (A. Sofatunisa, Ed.; 1st ed.). CV. Mega Press Nusantara. https://books.google.co.id/books/about/Sosial_Media_dan_Strategi_Pemasaran.html?id=fYj9EAAAQBAJ&printsec=frontcover&source=gb_mobile_entity&hl=id&newbks=1&newbks_redir=0&gboemv=1&gl=ID&redir_esc=y#v=onepage&q&f=false
Amalia, A., Permata, C., Wulandari, M. P., & Kriyantono, R. (n.d.). EVALUASI MANAJEMEN KRISIS HUMAS PERGURUAN TINGGI. Retrieved June 1, 2024, from https://jurnal.yudharta.ac.id/v2/index.php/HERITAGE/index
Badruttamam, Jamal, N., & Sholehuddin, M. (2023). Peranan Alumni Dalam Peningkatan Mutu Madrasah Di MTS Nurut Thullab Bangsal Kedungdung Sampang. Pendidikan, 4(1), 87–89. http://ejournal.kopertais4.or.id/madura/index.php/alallam/about/contact
Bairizki, A. (2021). MANAJEMEN PUBLIC RELATIONS (TEORI DAN IMPLEMENTASI HUMAS PERGURUAN TINGGI) (P. Risqi, Ed.; 1st ed.). PUSTAKA AKSARA. https://www.google.co.id/books/edition/Manajemen_Public_Relations_Teori_dan_Imp/NfFcEAAAQBAJ?hl=id&gbpv=1&dq=manajemen+public+relations+(teori+dan+implementasi+humas+perguruan+tinggi)&pg=PP1&printsec=frontcover
Dailami. (2023). KOMUNIKASI INTERPERSONAL MAHASISWA DENGAN DOSEN (E. Fadly, Ed.; 1st ed.). DEEPUBLISH DIGITAL. https://books.google.co.id/books?id=n6VMEQAAQBAJ&pg=PA25&dq=pengertian+mahasiswa&hl=id&newbks=1&newbks_redir=0&source=gb_mobile_search&sa=X&ved=2ahUKEwiCiaj12NaNAxUJbmwGHRpFO40Q6wF6BAgFEAU#v=onepage&q=pengertian%20mahasiswa&f=false
Dakir. (2018). MANAJEMEN HUMAS DI LEMBAGA PENDIDIKAN ERA GLOBAL.
Dwi Hardianto, A., & Agung Martono. (2022). PERAN LEMBAGA SWADAYA MASYARAKAT DALAM MENDORONG PEMBERDAYAAN UNTUK PEMBANGUNAN MASYARAKAT YANG BERKELANJUTAN. Ilmiah Indonesia, 7(9), 12787. https://jurnal.syntaxliterate.co.id/index.php/syntax-literate/article/view/9380/5372
Erdianti, O., & Baharuddin, F. (2021). Pengaruh Citra Perguruan Tinggi Terhadap Pengambilan Keputusan Dalam Memilih Universitas 45 Surabaya. Psikologi Humanistik’45, 8(1), 26–27. .https://univ45sby.ac.id/ejournal/index.php/humanistik/article/view/178
Faustyna. (2025). HUMAS. https://sg.docworkspace.com/d/sIHrP8LSDAvON-sEG
Ilyas, A. (2023). Buku Ajar Manajemen Strategis (Efitra, Ed.; 1st ed.). PT. Sonpedia Publishing Indonesia. https://books.google.co.id/books/about/BUKU_AJAR_MANAJEMEN_STRATEGI.html?id=UsPaEAAAQBAJ&printsec=frontcover&source=gb_mobile_entity&hl=id&newbks=1&newbks_redir=0&gboemv=1&gl=ID&redir_esc=y#v=onepage&q&f=false
Indahingwati, A. (2019). KEPUASAN KONSUMEN DAN CITRA INSTITUSI KEPOLISIAN PADA KUALITAS LAYANAN SIM CORNER DI INDONESIA (F. Rahmayani, Ed.). CV. Jakad Publishing Surabaya. https://www.google.co.id/books/edition/KEPUASAN_KONSUMEN_DAN_CITRA_INSTITUSI_KE/rMCrDwAAQBAJ?hl=id&gbpv=1&dq=KEPUASAN+KONSUMEN+DAN+CITRA+INSTITUSI+KEPOLISIAN+PADA+KUALITAS+LAYANAN+SIM+CORNER+DI+INDONESIA&pg=PT87&printsec=frontcover
Indra Dewi, S., & Rachmad Rinata, A. (2023). Penerapan Manajemen Krisis oleh Humas PTPN XIII Dalam Membangun Citra Positif Perusahaan. TUTURLOGI, 4(2), 70–74. https://doi.org/10.21776/ub
Juhji, F. (2020). MANAJEMEN HUMAS SEKOLAH (Saeful Bahri). WIDINA BHAKTI PERSADA BANDUNG. https://www.google.co.id/books/edition/MANAJEMEN_HUMAS_SEKOLAH/lNTnDwAAQBAJ?hl=id&gbpv=1&dq=MANAJEMEN+HUMAS+SEKOLAH&printsec=frontcover
Kriyantono, R. (2021). BAEST PRACTICE HUMAS (Public Relations) Bisnis dan Pemerintah: Manajemen Humas, Teknik Produksi Media Publisitas dan Public Relations Writing (E. Widianto, Ed.; 1st ed.). KENCANA. https://books.google.co.id/books?hl=id&lr=&id=A9QmEAAAQBAJ&oi=fnd&pg=PR4&dq=info:7yQujfFyWw4J:scholar.google.com/&ots=wdhqrx3uQn&sig=HS1JhXHDTr4Qm9NycJI3yvt-iJ8&redir_esc=y#v=onepage&q&f=false
Kustiawan, W., Siregar, F., & Alwiyah, S. (2022). Komunikasi Massa. Analytica Islamica, 11(1), 2–3. https://jurnal.uinsu.ac.id/index.php/analytica/article/viewFile/11923/5451
Masrufa, B. (2024). Strategi Manajemen Hubungan Masyarakat Sebagai Upaya Meningkatkan Mutu Pendidikan. At Tadbir: Islamic Education Management Journal Islam, 2(1), 48–49. https://jurnal.stituwjombang.ac.id/index.php/attadbir/article/view/1585
Misran, N. (2024). Strategi Humas dalam Pembentukan Citra Perguruan Tinggi Swasta. Ilmu Komunikasi , 3(4), 369. https://doi.org/10.54259/mukasi.v3i4.3106
Nugraha, M., Andriani, N., & Hilman, C. (2025). Manajemen Perguruan Tinggi (M. Nugraha & S. Riasah, Eds.; 1st ed.). CV. Mega Press Nusantara. https://books.google.co.id/books?hl=id&lr=&id=MFlYEQAAQBAJ&oi=fnd&pg=PA23&dq=info:_ef9Ipj8afYJ:scholar.google.com/&ots=10n8RYwCwE&sig=DkEXzxkcd6PaeP8Hz-R_ZHeFsFU&redir_esc=y#v=onepage&q&f=false
Rahayu, A. (2019). MODEL DAN STRATEGI TATA KELOLA PERGURUAN TINGGI BERDAYA SAING (Sartono, Ed.; 1st ed.). CV BUDI UTAMA. https://www.google.co.id/books/edition/Model_Dan_Strategi_Tata_Kelola_Perguruan/nB64DwAAQBAJ?hl=id&gbpv=1&dq=MODEL+DAN+STRATEGI+TATA+KELOLA+PERGURUAN+TINGGI+BERDAYA+SAING&pg=PA261&printsec=frontcover
Sari, M. (2020). Penelitian Kepustakaan (Library Research) dalam Penelitian Pendidikan IPA. 44. https://core.ac.uk/download/pdf/335289208.pdf?utm_source=perplexity
Sari, R., & Abdurrahman. (2025). Strategi Hubungan Masyarakat untuk Meningkatkan Citra Lembaga di SMA Tunas Luhur,. Educatio, 11(1), 2.
Shiefti, A. (2016). MEDIA SOSIAL; INTERAKSI, IDENTITAS DAN MEDIA SOSIAL: Vol. I (Gusti, Ed.; I). KENCANA. https://www.google.co.id/books/edition/Media_sosial/z_nJDwAAQBAJ?hl=id&gbpv=1&dq=MEDIA+SOSIAL%3B+INTERAKSI,+IDENTITAS+DAN+MEDIA+SOSIAL&printsec=frontcover
Suci R.Mar. (2021). Dasar-dasar Komunikasi (Irni Shobariani, Ed.). Bhuana Ilmu Populer Kelompok Gramedia. https://www.google.co.id/books/edition/Dasar_dasar_Komunikasi/MAsPEAAAQBAJ?hl=id&gbpv=1&dq=dasar+dasar+komunikasi&printsec=frontcover
Wahyudi, Sopi, Jefri, Ukie, & Yovita. (2025). Manajemen Strategis (U. Arsa, Ed.; 1st ed.). PT. Adab Indonesia. https://books.google.co.id/books?id=1eNdEQAAQBAJ&newbks=0&printsec=frontcover&hl=id&source=gbs_ge_summary_r&cad=0#v=onepage&q&f=false
Yanti, E., & Aprianti, N. (2025). Komunikasi Efektif (Nasrudin, Ed.; 1st ed.). PT. Nasya Expanding Management. https://books.google.co.id/books?id=vIJVEQAAQBAJ&pg=PA1&dq=tujuan+komunikasi+efektif&hl=id&newbks=1&newbks_redir=0&source=gb_mobile_search&sa=X&ved=2ahUKEwiqgqrP4NaNAxVTTGwGHaT5GXkQ6wF6BAgJEAU#v=onepage&q=tujuan%20komunikasi%20efektif&f=false
Yunus, E. (2016). MANAJEMEN STRATEGIS (Aditya Ari Christian, Ed.; I). CV ANDI OFFSET. https://www.google.co.id/books/edition/Manajemen_Strategis/vKk5DgAAQBAJ?hl=id&gbpv=1&dq=manajemen+strategis&printsec=frontcover
Yusuf, K., & Anggraeni, L. (n.d.). PELAYANAN PRIMA PADA PENERIMAAN MAHASISWA BARU DI UNIVERSITAS PARAMADINA EXCELLENT SERVICE ON ADMISSION OF NEW STUDENTS AT PARAMADINA UNIVERSITY. Retrieved May 30, 2024, from https://journal.paramadina.ac.id/index.php/IK/article/view/710



